Providea deals directly with POLYCOM to offer its customers the greatest value on the full breadth of the POLYCOM product line. Count on Providea to incorporate hardware and design solutions matched to your business needs and informed by detailed familiarity with POLYCOM products' capabilities.

POLYCOM products include audio and video communications equipment, web conferencing solutions, management of communications solutions on public and private IP networks, and much more. Purchase a recommended service plan and our Providea Certified Engineers will support your configuration 24/7.

For additional information regarding POLYCOM videoconference products, or to speak to a representative, please contact Providea at 877-477-6843, or use the form to the right and we will contact you as you choose.


Managed Video Solutions
Providea will provide you with a suite of remote services that includes endpoint management, infrastructure management and equipment hosting. This service ensures that your equipment is properly configured and your software is always updated according to best practices. For point-to-point and multipoint conferences, we'll schedule and launch all your calls and then monitor them while in progress so we can resolve any technical issues that occur. Providea's Managed Services turn IT people into heroes because they lower both the cost of ownership and the risk of deployment. It's the best of both worlds: you get a team of our certified engineers to run your video while reducing the burden on your internal personnel. At Providea, we know that videoconferencing can be 99.99% reliable. Our people make it happen every day. We can devise a simple plan for you that is guaranteed to work because we've done it over and over again for hundreds of successful customers. Are you ready for 99.99% reliability? Then let Providea create a video solution for you.

Support Services
The centerpiece of our support services is Providea's Real-Time Support™. We know that meetings start to fall apart if technical issues are not resolved almost immediately. That's why we'll be standing by with a Providea Certified Engineer (PCE) that has been cross-trained in all major aspects of videoconferencing. Your PCE will get your meeting back on track in 5 minutes or less, because this is the level of service the technology demands. No one spends more time preparing customers to use their video equipment than Providea. We'll send a technician for an on-site installation or guide you remotely. We'll also provide you with end-user training, maintenance information, and even project coordination.

Conferencing Services
The most successful conferences are the ones you never have to think about. So why not let us do all the work? Whether it's video, audio or web, we'll make sure that your conference gets connected on time and without disruption. It's a total team effort that ensures the quality, reliability and success of your conference. We offer access to all long-distance carriers and highly skilled conference administrators at the industry's most competitive rates.

Network Services
Everyone wants value for their network services, and that's what the Providea Network provides. By partnering with AT&T, Masergy and others, we're able to bring you the reliable performance of multiple global networks. More importantly, we can also offer our customers significantly discounted rates without requiring any revenue commitments or executing multiple contracts. And now, with our simplified pricing structure and ClearTrac™ billing, it's easier than ever to manage your video costs. Choose Providea for your network, and you get worldwide access with best-in-class quality.

It's All Here At Providea
Providea's Certified Engineers have been cross-trained in all the major areas of videoconferencing. Video is all we do. We're experts at handling a broad range of equipment and networks, and that's crucially important if you use video to communicate outside your own company. Our Real-Time Support'™ is available 24-7 if necessary. And, by paying only a low monthly fee, you can lower the cost of ownership by reducing the responsibilities of your IT staff. You get the best possible service at the lowest possible cost. What could be better?